The other George who works there is also very friendly and profesional. Thank you for your kind words in regards to our wellness team as our staff always tries to please our guests with Greek hospitality and enjoyable activities. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Massively understaffed: this was so evident not only regarding queue times, but how the resort was managed. The resort has been refurbished to a high standard, there are some lovely touches throughout and we did feel this was a step up from prior 4 and 5 star breaks in other resorts that we had previously enjoyed. Mitsis Rinela Beach Resort & Spa - Tripadvisor Explore a large selection of holiday homes, including studios, flats and apartments & more: over 4 self catering accommodation with reviews for short & long stays. She was amazing.!! 5672 Reviews. It took the management two nights to rectify this mistake, and the response lacked any form of sympathy or urgency. Mitsis Rinela Beach Resort & Spa - Tripadvisor We would also like to thank you for notably mentioning the attentive service of our dedicated team members. more, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. It's a pity you did not arrange to have one. It was a real pleasure talking to George, who always welcomes you with a smile and is a truly lovely person - we learned a lot about Greece and Crete. We are a couple in our thirties and planned this trip to relax and enjoy some time away. Waterslides, ace. We truly appreciate your kind words about the resorts complex, the F&B offerings and the services provided. Your satisfaction is the best source of motivation for our team as we continuously strive to provide memorable experiences for all our guests with high standards of service. Buffet food: it was ok. We always found something to eat but it was generally overly salty (sometimes rendering some of the food inedible) and meat was generally over cooked. Dear Guest, Thank you for choosing Mitsis Rinela Beach Resort & Spa for your vacation and for your time spent on writing a review with such a kind evaluation. It is an absolute delight to hear that you and your family had such a memorable and enjoyable experience with us. Best regards, Julietta Zioga GUEST RELATION MANAGER, It was a very nice place. more, Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. 5672 Reviews. Mitsis Rinela Beach Resort & Spa, Kokkini Hani: 5,471 Hotel Reviews, 4,976 traveller photos, and great deals for Mitsis Rinela Beach Resort & Spa, ranked #2 of 13 hotels in Kokkini Hani and rated 4.5 of 5 at Tripadvisor Divers love it! Thank you for acknowledging our dedicated team members who had such a positive impact on your stay and contributed to making your dining experiences memorable. I do not want to book to find we are in the old part of the hotel we specially would like a refurbed, Hotels near Mitsis Rinela Beach Resort & Spa, Kokkini Hani Hotels with Air Conditioning. Thank you to Apostolos and Giannis at the Steak House. Some of the highlights included the modern contemporary rooms, good a la carte restaurants (book in advance), the steak house was outstanding, lovely crepe place, great location and finally the evening entertainment was the best Ive come across in any hotel. If I have to think of 1 minus point and that is actually nothing.also the fitness area top notch there! It was our second time in the hotel. If the system detects something that potentially contradicts our. In any case, our resort offers a rich ultra-all-inclusive 24h service through our 16 F&B outlets to ensure a smooth operation catering to each guests needs. It is delightful to hear that you had an amazing time during your stay and enjoyed several aspects of your vacation. It was evident that a lot of thought and care had gone into creating a welcoming and luxurious environment for guests to enjoy. There are a few water-sports (weather permitting) and a small arcade, but not much else. Please let us point out that food safety is a top priority for us, and we take all necessary measures to ensure that the dishes we serve meet the highest standards of quality and hygiene. Overall, it ain't what you expected from looking at the pictures, but it's a whole lotta fun. Thank you for your trust. I want to say thank you for Christina (Secret Bar) who was always smiling when we ordered like 10 drinks lol. We understand that having to unpack and relocate multiple times can be frustrating, however, there are occasions when room changes are necessary due to unforeseen circumstances or operational requirements. Highly recommend! Dear Guest, Thank you for your kind words and for choosing to stay with us at Mitsis Rinela Beach Resort. Our resort supports local producers, however, we offer international branded drinks and more than 30 different types of wine at our Wine Bar, as well, all included in our Ultra All Inclusive program. The hotel complex itself is a true gem, meticulously designed with attention to every detail. We are a family of 4 work 2 kids 5 & 9 and for now AI hotels suit us but we do like to explore. Make reservations to restaurants using the app weeks before you get to hotel because it will be really hard to get reservations while you there. Ideal for families, groups & couples. Dear Guest, Thank you for choosing Mitsis Rinela Beach Resort & Spa for your vacation and for your kind feedback. And once again we will try to please you with our Greek hospitality. We thoroughly enjoyed our entire holiday at Rinela Beach Hotel. Best Regards, Mitsis Rinela Beach Resort & Spa Team. We spent here a week,it was a nice time! Best Regards, Mitsis Rinela Beach Resort & Spa Team, This is the version of our website addressed to speakers of English in India. Also, does anyone have any pics of a superior double with garden view at all? Vita Verde Apart @ Vitosha, Sofia. Big, deep main pool, ace. In any case, our resort offers a rich ultra-all-inclusive 24h service through our 16 F&B outlets in order to ensure a smooth operation catering to each guests needs. but especially the Wellness team was amazing! Explore a selection of rajon Vrabnitsa, BG vacation rentals, including apartment and condo rentals, & more bookable online. Our team is committed to addressing any issues promptly and efficiently, and to making sure that nothing is left to be desired for our guests. With the commitment to serve the experiential needs of the international traveller, we offer a range of room types to cater to different needs and there is a full description of our rooms, including size, on our official website. Whatever you do, PRE BOOK YOUR RESTAURANT MEALS! Get to beach or pool at 8am to reserve loungers in August. All the fitness team was lovely.they really kept me in shape ( I was so worried about that ) great workout they really know everything about gymnastics, Dear Guest, We are delighted to receive your excellent review of your recent stay at Mitsis Rinela Beach Resort & Spa. Thank you for your trust and we are looking forward to your next visit for another memorable stay. See With 3 private villas as well as luxury rentals. Mitsis Rinela Beach Resort & Spa - Tripadvisor Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. A special mention to all the hard working ,friendly professional team of cleaners , gardeners , bar staff, dining staff , reception team , concierge and customer relations team who all do their best to enhance your stay . Read our, Dear Guest, Thank you for sharing your wonderful experience with us. The attentive and friendly staff added to the overall dining experience, ensuring that our needs were met and providing excellent service throughout our stay. There is no service with a smile, the main pool is ridiculously deep, you have to queue for everting, it lacks atmosphere and the entertainment is drab to say the least. Rinela Beach Resort & Spa Concierge services. A possible solution would have been for the hotel to buy some portable parasols to ensure all beds could be used. We really appreciate it very much and it will be a pleasure for us to meet you in our hotel again. 2. And while we always strive to provide a seamless and enjoyable experience for all our guests, we regret to hear that, despite our efforts, your experience was not as fulfilling as expected. end September / early October - beach location but where. The staff is very helpful and friendly. It exceeded our expectations in every way, and we wholeheartedly recommend it, particularly for families seeking a fantastic holiday destination. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back for another incredible vacation experience in the future. Mitsis Rinela Beach Resort & Spa - Tripadvisor Is Laguna very isolated as in to go out for a meal or to explore nearby without a car? Your satisfaction is the best source of motivation for our team as we continuously strive to provide memorable experiences to all our guests with high standards of service. Regarding the courtesy room, we always offer rooms in order all guests departing to have the chance for a shower. You are always a welcome guest and thank you for your feedback. I want to thank the hotel staff for being so helpful. Best Regards, Mitsis Rinela Beach Resort & Spa Team. You MUST book your dinner restaurants in advance of your holiday, the food isnt better but just for a change of scenery. Rinela Beach Resort & Spa is a rich ultra-all-inclusive 24h 5* family resort, in the area of Kokkini Hani in Crete. It's based on a self-evaluation by the property. The deepest part of the main pool is over 3 meters which is just crazy sooverall i hve to say its a 9/10, Dear Guest, Thank you for choosing Mitsis Rinela Beach Resort & Spa for your vacation and for your great review. Your satisfaction is the best source of motivation for our team as we continuously strive to provide memorable experiences for all our guests with high standards of service. Direct flights to HRK in Nov/Dec. What more do you need?! This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We understand the importance of relaxation during vacation and are sorry to hear that the issues encountered affected your ability to fully enjoy your stay. We also really enjoyed the evening entertainment complete with cotton candy or popcorn.We would love to come back again soon. Beach bar staff wonderful, we loved happy Georgis. The pool areas, beach, common areas, F&B outlets and all 393 rooms are completely renovated revealing an entirely new hotel to Rinelas guests. After spending a week in Mitsis Rinela I have to say that my holidays were amazing! Outstanding beach for kids. On the last day of our stay the hotel put up signs saying guests were not allowed to but the main issues are (A) everyone wants shade and not all sunbeds have parasols (B) the hotel has fixed parasols so at various points in the day guests have to hang towels up to get shade. We met some great people that were staying at the resort and also some amazing people that worked there to make everyones stay the best possible. We had a wonderful time and have recommended to others. This is the version of our website addressed to speakers of English in United Kingdom. The hotel features 393 rooms, while in its facilities, guests can enjoy windsurfing, water ski, canoe or diving, waterslides, games by the pool and on the beach. The cakes were amazing and available at a few places. Best Regards, Mitsis Rinela Beach Resort & Spa Team. All of the Sea View rooms except for "front row" and in the main building are first or second floor rooms. Safe . Your satisfaction is the best source of motivation for our team as we continuously strive to provide memorable experiences for all our guests with high standards of service. 504 Verified Reviews of Mitsis Rinela Beach Resort & Spa - Booking.com Cleaning service is very good - the rooms spotless every day. Excellent hotel - Review of Mitsis Rinela Beach Resort - Tripadvisor - See 5,879 traveler reviews, 5,670 candid photos, and great deals for Mitsis Rinela Beach Resort & Spa at Tripadvisor. thank you to Eleni and the rest of the Wellness team for this trip, it was an unforgettable trip! The view grom the, Dear Guests, Thank you for your review. Are there any. Every member of staff was so polite and welcoming and were so accommodating to guests needs. I heard some people moan about the lack of an actual gym, but I enjoyed the change and the chance to work out outside. Dear Guest, Thank you for sharing your wonderful experience at our resort. Our team checks each review posted on the site disputed by our community as not meeting our. We do value your patronage and look forward to many opportunities of welcoming you again to our sunny resort. Lovely hotel and facilities. And last but not least Magdalin who we first met at the Italian brunch and she asked my cuz about her allergies and the following day remembered when we met her at the Asian restaurant. This is the version of our website addressed to speakers of English in United Kingdom. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. This is the version of our website addressed to speakers of English in United Kingdom. To ensure fairness I will list some negatives though in our case these were mitigated as we had the Swim Up room; Dear Guest, Thank you immensely for sharing such a comprehensive and heartfelt review of your recent two-week stay at Mitsis Rinela Beach Resort & Spa. Your endorsement means a lot to us. She was amazing!! Im sure everyone there is amazing but I have to shout out the few that we met that made our stay a little more special. There are more places to choose from in the, mitsis hotel kokkini hani, mitsis resort rinela beach, mitsis rinela beach crete, Kokkini Chani, Kokkini Hani, Crete 71500 Greece, Lock in the lowest price from these sites. We stayed in the, Hi, I'm travelling with my 1 year old daughter and have booked a superior sea view. Surprise bonus fun things like photographers on site and mixed-taste evening family entertainment shows (hilario!) It is our pleasure to know that you had such an amazing time during your week-long stay with us. Best regards, Julietta Zioga GUEST RELATION, We have just returned this morning, having spent 10 nights at mitsis Rinela beach. Also, does anyone have any pics of a superior double with garden view at all? Best Regards, Mitsis Rinela Beach Resort & Spa Team, Hotels near Mitsis Rinela Beach Resort & Spa, Mitsis Rinela Beach Resort & Spa Features, Curio Collection by Hilton Hotels in Crete, Crete Adults Only and Adult Friendly Hotels, Hotels near Greece Crete Excursions Guide. Your satisfaction is the best source of motivation for our team as we continuously strive to provide memorable experiences to all our guests with high standards of service. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. And we would like to sincerely apologize in case of any negative impression regarding the services provided. Mitsis Hotel Rinela Beach - , - Tripadvisor Thank you for taking the time to share this with our team. Besides that the whole complex is, Dear Guest, Thank you for your continuous support and for sharing your wonderful experience with us. Please see our partners for more details. As for your comment i would like to inform that I have reported it to my managers and was told that it will be taken into consideration. Spoil yourself at one of our 19 hotels! the activities that are available are very nice and good organized. Thankfully all 3 of our kids can swim so was ok.8. But the swimming, We went in may and you could easily get a sunbed, so not sure about July. Please note that each restaurant can be booked only once per meal for each week of stay. Are there any? We are proud to know that you stayed satisfied with our hotel facilities and offered services and that we managed to provide you with an enjoyable and memorable stay, as our team makes every effort to ensure that your vacation takes place in the most comfortable and warm atmosphere. Rent By Owner has helped millions of travelers find the perfect place to stay. Rinela is located on a Blue Flag awarded sandy beach, with smooth entrance to the sea and with wooden sun beds and umbrellas. I travelled with my family and stayed in a suite with shared pool. We are delighted to hear that you had a pleasant stay with us and that our knowledgeable fitness instructors, who continuously strive to offer unique outdoor fitness classes and energetic workouts, added to your enjoyment. 5,788 reviews #2 of 13 hotels in Kokkini Hani Location Cleanliness Service Value Travellers' Choice Rinela Beach Resort & Spa is a rich ultra-all-inclusive 24h 5* family resort, in the area of Kokkini Hani in Crete. rajon Vrabnitsa, BG holiday rentals: studios & more | Vrbo Mitsis Rinela Beach Resort & Spa: Excellent hotel - See 5,875 traveler reviews, 5,669 candid photos, and great deals for Mitsis Rinela Beach Resort & Spa at Tripadvisor. There isnt an actual gym, so no machines or cardio equipment, but a great team of fitness instructors who do daily classes. Else, torment awaits. During peak hours, it is not uncommon for certain F&B outlets to experience increased demand, as a lot of guests choose to dine at the same time, despite the queues. We understand your frustration regarding the room allocation issue you encountered during your stay. Beautiful grounds - albeit a bit like a maze 4. Read our, Mitsis Rinela Beach Resort and Spa Team , Other at Mitsis Rinela Beach Resort & Spa, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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