THIS SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY RELATING TO SUCH ACTIVITY. Accordingly, an employee, officer or directors failure to fulfill his or her responsibilities under this Policy may result in disciplinary action, up to andincludingtermination. All payments made by Customer under this Agreement shall be made without any deduction or withholding for or on account of any Indirect Tax, with Customer being solely responsible to pay all such Indirect Taxes. This is very important. Locate the box, type in your request and hit submit. By using this website, you agree to abide by the terms of these Website Terms and Conditions. Equipment installed as part of the leasing agreement remains the property of Summit Broadband. How Do I Reset My Old Online Account Password? Summit Support includes, remote phone support, confirming device is operational, providing login and password information to customer account holder or authorized user, and resetting login and password information to unique Summit Broadbands settings. ASSIGNABILITYThese Residential Terms and Conditions and the Service(s) furnished hereunder may not be assigned by you. Summit Broadband is part of the Telecommunications industry, and located in Florida, United States. Additional information on Summit Broadbands privacy policy is included in the Privacy Policy available on its website at https://summit-broadband.com/disclaimers/ and in its Information Security Program Protocol. It was a great event filled with plenty of networking and partnerships. Summit You must address all such disputes directly with the third party. If you self-install Summit Broadband Equipment, Service(s) charges begin the earliest of: (a) the day on which you picked up Summit Broadband Equipment at our service center, (b) the day you install the Service(s), or (c) five (5) days after the date we ship the Summit Broadband Equipment to you. The Summit Broadband Data Protection Policy is designed to inform its customers about the information the Company collects, how it uses the information, and options regarding certain uses of this information. You acknowledge that material posted or transmitted using Internet service may be copied, republished, or distributed by third parties, and you agree to indemnify, defend, and hold harmless Summit Broadband, its agents, suppliers, and affiliates for any harm resulting from these actions. Precision Power 36W Micro UPS, Model # PP36L-12U. This is a requirement of Plume. -Director of Community Account Management We have the right to charge you for a Truck Roll if your issue is not related to our network or to any other Summit Broadband issue. The failure of Summit Broadband or its suppliers to enforce this Policy, for whatever reason, shall not be construed as a waiver of any right to do so at any time. You are granted a revocable license to use such firmware and software in object code form (without making any modification thereto) strictly in accordance with these Residential Terms and Conditions. An employee who becomes aware of a noncompliance with this Policy or a violation of a legal or ethical obligation must report the matter to Human Resources in order for appropriate measures to be taken. In particular, the Company prohibits the following improper actions and activities: Summit Broadband requires all Covered Personnel to abide by its anti-bribery and anti-corruption rules and guidelines and provides employee training on this Policy. From our Support Page, you can click Chat Now in the lower right corner if the tab displays (the tab will display when chat agents are available to assist you).Click Here to visit our Support page. You further expressly agree not to use the Service(s) in any way that violates any provision of such laws or their implementing regulations. Items/Services Included in the Inside Wiring Maintenance: * Diagnosis, repair, and/or replacement to existing voice, data and fiber wiring and jacks inside the Premises installed by Summit Broadband, * Support for any change to connectors or splitters, * Wiring from the demarcation point at the street/ONT to the Summit Broadband Equipment or the Customer Equipment, * All wiring within the home to include coax, cat5, cat6, HDMI, component, fiber optics, DVI, and twisted pair, * Dog chews, rodent damage, cut cables, burnt cable, and weather damage, * Wall plates, barrels, broken fittings, splitters, ground blocks, phone jacks, house boxes, ONT cabinets, * Signal amplifiers, ONT battery backup, EMTA battery, Summit Broadband Equipment. Summit Broadband Business Support New units and replacement batteries may be purchased directly through Precision Powers website atwww.precisionpowersolutions.comor by contacting Precision Power Solutions at 1.615.436.0800. Customer Equipment Customer Equipment means software, hardware, or services that you elect to use in connection with the Service(s) or Summit Broadband Equipment. CHANGES TO SERVICES AND EQUIPMENTSubject to applicable law, we have the right to change our Service(s) and Summit Broadband Equipment at any time with or without notice. Summit Broadband Inc. (Summit Broadband we or us) appreciates your subscription to our cable television services, and we are providing an overview of essential information to ensure understanding of our video services, terms of service and maintenance policies. In addition, you may forfeit your account user name and all email, IP and web space addresses, and Voice mail. WebTo watch VOD titles from your Synergy TM Remote: Press on your Synergy TM Remote. Archives. We will charge you a separate fee for Inside Wiring Maintenance. Summit Broadband ensures that its policies are in compliance with applicable federal, state and local laws and regulations. III. Your indemnification will survive any termination of the Subscriber Agreement. NEITHER SUMMIT BROADBAND NOR ITS AFFILIATES, SUPPLIERS, EMPLOYEES, AGENTS, CONTRACTORS, DISTRIBUTORS, LICENSORS, OR BUSINESS PARTNERS SHALL HAVE ANY LIABILITY WHATSOEVER FOR ANY DAMAGE TO OR LOSS OF ANY HARDWARE, SOFTWARE, FILES, OR DATA RESULTING FROM A VIRUS, ANY OTHER HARMFUL FEATURE, OR FROM ANY ATTEMPT TO REMOVE IT. Established in 1994. f. Directory Listings. j. WebFor immediate closed captioning concerns, please call 1.877.678.6648 using your local relay service. Summit Broadband is committed to operating responsibly and making decisions having a positive societal impact and fostering sustainability. SUMMIT BROADBAND Summit Broadband assumes no responsibility for the timeliness, mis-delivery, deletion, or failure to store these messages. Summit Broadbands data protection practices are regularly reviewed to ensure the Companys actions are compatible with the commitments stated in this Data Protection Policy and currently include the following: The Summit Broadband Information Security Program (SBISP) is primarily comprised of the following four elements. Copyright Act. In order to comply with the Policy, all Covered Personnel may be asked to complete training, acknowledge their compliance with the Policy and cooperate in any investigation of alleged wrongdoing, misconduct and violation of the Policy. Internet Services Through your use of our Internet Services, we automatically collect certain information concerning your use of our Service, such as the Internet Protocol (IP) address(es), MAC addresses of equipment that is used, bandwidth used, system and connection performance, and dates and times of access. Darell Bright. In those states, the liability of Summit Broadband and its employees, affiliates, suppliers, agents, contractors, distributors, licensors and business partners is limited to the maximum extent permitted by law. SUMMIT BROADBAND Nothing contained in these Residential Terms and Conditions shall be construed to limit Summit Broadbands rights and remedies available at law or in equity. Company hereby grants to Customer the express right to use Companys logo solely to identify Company as a provider of services to Customer. This Policy outlines acceptable use of the Summit Broadband High-Speed Internet Service (the Service). Protecting its customers privacy is an important priority at Summit Broadband, and the Company is committed to maintaining strong and effective data protection policies. Access the Seasonal Convenience Plan portal here. This Data Protection Policy outlines Summit Broadbands commitment to comply with all applicable data protection, cyber security and privacy requirements and to ensure its customers Information is gathered, stored and handled fairly, transparently and with respect for the privacy rights of individuals. NEITHER SUMMIT BROADBAND NOR ITS AFFILIATES, SUPPLIERS, EMPLOYEES, AGENTS, OR CONTRACTORS SHALL HAVE ANY LIABILITY WHATSOEVER FOR ANY CLAIMS, LOSSES, ACTIONS, DAMAGES, SUITS, OR PROCEEDINGS RESULTING FROM, ARISING OUT OF, OR OTHERWISE RELATING TO THE USE OF SUCH APPLICATIONS BY YOU, OR THE ACCESS BY OTHERS TO YOUR CUSTOMER EQUIPMENT OR OTHER EQUIPMENT OF YOURS. Your sole and exclusive remedies under these Residential Terms and Conditions are as expressly set forth herein. If Summit Broadband does not receive payment from your credit or debit card issuer or its agents, you agree to pay all amounts due upon demand. Torryon Coleman has been working as a Vice President, Network Engineering at Summit Broadband for 2 years. You waive any disputes or credits that you do not report within sixty (60) days. Summit Broadband To obtain access to certain services on our website, you may be required to register. Other Ways to Contact Us. a. Clickhere to download the 2022 Website Terms and Conditions. In the event that a Service account is terminated for any reason, all instant, video, and audio messages associated with that account (and any secondary accounts) will be permanently deleted as well. Watch Video On Demand (VOD) with Synergy Summit Broadband is a major telecommunication provider in Florida, with two locations in Naples. You agree that you may not amend or modify any payments with any restrictive endorsements (such as paid in full), or other statements or releases on or accompanying checks or other payments accepted by Summit Broadband and any such notations shall have no legal effect. We are not required to provide you with any assistance in removal of viruses. Its reputation for honesty, fairness, integrity and trust is of the utmost importance and each employee, officer and director of the company must contribute to the care and preservation of this asset. Summit Broadband is committed to complying with U.S. copyright and related laws, and requires all customers and users of the Service to comply with these laws. Summit Broadband's fiber to the home offers blazing fast internet at an affordable price. If a battery failure occurs, contact the supplier of the BBU to determine whether your battery is under any warranty. WebFrom your digital phone: Dial *98. In case of an electrical power outage, the Summit Broadband preferred BBU should last at least twenty-four (24) hours in standby mode. You agree and represent that you will not resell, lease, abandon, or give away or permit another to resell, lease, abandon, or give away the Service(s) and/or the Summit Broadband Equipment, in whole or in part. WebWhen you get Summit Broadband fiber Internet, you are receiving a next generation Wi-Fi mesh router with the latest in technology of Wi-Fi 6. CableCARDs are available from Summit Broadband for an additional monthly fee. You may be billed for some service(s) individually after they have been provided to you; these include measured and per-call charges and charges for pay-per-view movies/events, interactive television and ecommerce. Neither the course of conduct between you and Summit Broadband nor trade practice shall act to modify any provision of these Residential Terms and Conditions. WebClick the link to navigate to myaccount.summitbb.com. Customer agrees to provide Summit Broadband with such information and documentation as Summit Broadband may request, including any reports, testimony or affidavits submitted to law enforcement. In the event Summit Broadband determines it necessary to interrupt a Service to perform scheduled maintenance, Summit Broadband shall (i) use commercially reasonable efforts to notify Customer at least forty-eight (48) hours prior to the interruption and (ii) upon Customers request, provide the relevant information on its method of procedure, including when the interruption will occur, the anticipated length of the interruption, and a general description of the work to be performed. Summit Broadband may take these actions if it: (1) determines that your use of the Service(s) does not conform with the requirements set forth in these Residential Terms and Conditions, (2) determines that your use of the Service(s) interferes with Summit Broadbands ability to provide the Service(s) to you or others, (3) reasonably believes that your use of the Service(s) may violate any laws, regulations, or written and electronic instructions for use, or (4) reasonably believes that your use of the Service(s) interferes with or endangers the health and/or safety of our personnel or third parties. WebSpecialties: Summit Broadband's state-of-the-art fiber-optic network allows you to quickly and seamlessly access the internet, stream your favorite TV shows or movies and experience clear call quality with those who matter most. Summit Broadband INDEMNIFICATION AND LIABILITY OF CUSTOMER. My Account has officially launched and is available for customer use. You can now manage your installation and service appointments, troubleshoot your services, upgrade your services without requiring a call, manage your payment options, and more! You are not permitted to distribute copies of materials found on this website in any form (including by e-mail or other electronic means), without prior written permission from Summit Broadband. Take reasonable steps to ensure the Information is accurate and to keep it up-to-date; Inform customers regarding which data is collected and for what purposes; Collect and use the Information for lawful purposes only; Maintain the Information safely and securely; Protect the Information against unauthorized or illegal access by internal or external factors; Restrict and monitor access to any Information that may contain sensitive data; Provide employees with support, advice and training on privacy and security measures; Safeguard the Information against corruption, compromise and/or loss; and. Each user is responsible for the contents of his or her instant, video, and audio messages and the consequences of any of these messages. Manage your TV viewing and never miss a single episode of your favorite programs. For purposes of these Residential Terms and Conditions, affiliate means any entity that controls, is controlled by, or is under common control with Summit Broadband. WebSummit Broadband | 4,407 followers on LinkedIn. Products and Services: Based on availability and selected tiers of service, which may require additional fees, Summit Broadband customers have access to basic cable television, High Definition (HD) channels and equipment, premium channels, seasonal sports programming, pay-per-view programming, multi-channel Digital Video Recorder (DVR) service, IPTV programming and watchTVeverywhere. We reserve the right to charge a monthly paper bill fee for any customers that have not agreed to, or have otherwise opted out of, receiving paperless or electronic billing statements. Our Network. You assume all privacy, security, and other risks associated with providing any information, including customer proprietary network information (CPNI) or personally identifiable information, to third parties via the Service(s). Note: These Residential Terms and Conditions contain a binding arbitration provision in Section 13 that affects your rights under these Residential Terms and Conditions with respect to all Service(s). If the Voice-capable modem is equipped with a backup battery, such battery is used to provide service during a power outage to your Premises where power to Summit Broadbands network remains available. An outage is declared when the number of reports exceeds the baseline, represented by the red line. a. Summit Broadband reserves the right immediately to suspend or terminate your Service account and terminate the Subscriber Agreement if you violate the terms of this Policy or the Subscriber Agreement. You can find more information about protecting childrens privacy by contacting the Federal Trade Commission (FTC) or viewing its website at www.ftc.gov. c. Inside Wiring Maintenance you may install Inside Wiring, such as additional cable wiring and outlets, provided it does not interfere with the normal operations of our cable network. There were 954 press releases posted in the last 24 hours and 476,975 in the last 365 days. In most cases, the PII contained in these records consists solely of billing and account information. Use of the Summit Broadband Equipment or Service(s) for transmission, communications, or storage of any information, data, or material in violation of any U.S. federal, state, or local regulation or law is prohibited. Residential Business Hospitality Wholesale Made to Connect Summit Broadband's state-of-the-art fiber-optic network provides access to fast, reliable internet; Residential Business Hospitality Wholesale Before you act on information youve found on our website, you should independently confirm any facts that are important to your decision. Customer shall hold Summit Broadband and its Affiliates harmless for the payment of such Indirect Taxes. Now you can customize your WiFi network name and/or password: Find the WiFi gateway or router equipment model in the list below. If you use a credit card or debit card to pay for the Service(s), use of the card is governed by the card issuer agreement, and you must refer to that agreement for your rights and liabilities as a cardholder. www.summitbb.com/careers You may not configure the Service or any related equipment to access or use a static IP address or use any protocol other than DHCP unless you are subject to a Service plan that expressly permits you to do so. You agree that it would be difficult, if not impossible, to calculate precisely the lost revenue resulting from your receipt of unauthorized Service(s) or the tampering with Summit Broadband Equipment or our cable network. You expressly agree to comply with all applicable export and re-export laws, including, but not limited to, the Export Administration Act, the Arms Export Control Act, and their implementing regulations. This website is provided to you as is, with all faults, and as available. Summit Broadband and its agents and licensors cannot warrant the accuracy, completeness, usefulness, timeliness, non-infringement, merchantability, or fitness for a particular purpose of the information available through the website. This website is owned and operated by Summit Broadband. ADDITIONAL PROVISIONS APPLICABLE TO INTERNET SERVICES. An outage is declared when the number of reports exceeds the baseline, represented by the red line. the Summit Broadband Retail Locations White House holds first-ever summit on the ransomware crisis Get Directions. If the Voice-capable modem is equipped with a backup battery, such battery is used to provide service during a power outage to your Premises where power to Summit Broadbands network remains available. Summit Broadband If you find the change unacceptable, you have the right to cancel your Service(s). Updates Dept # 3056 Summit Broadband, Inc. PO Box 11407 Birmingham, AL 35246-3056 . If there is a conflict between this Arbitration Provision and the rest of these Residential Terms and Conditions, this Arbitration Provision shall govern. Because some states do not allow the exclusion or limitation of certain categories of damages, the above limitation may not apply to you. Note: Services in this notice may not be available to all Summit Broadband customers. NEITHER SUMMIT BROADBAND NOR ITS AFFILIATES, SUPPLIERS, EMPLOYEES, AGENTS, OR CONTRACTORS, DISTRIBUTORS, LICENSORS OR BUSINESS PARTNERS WARRANT THAT THE SUMMIT BROADBAND EQUIPMENT OR THE SERVICE(S) WILL MEET YOUR REQUIREMENTS, PROVIDE UNINTERRUPTED USE, OR OPERATE AS REQUIRED, WITHOUT DELAY, OR WITHOUT ERROR. You understand and acknowledge that: (i) the performance of the backup battery is not guaranteed; and (ii) you will not be able to use Voice if electrical power to the Voice capable modem is interrupted and the Voice capable modem does not have a functioning backup battery. WebSpecialties: Summit Broadband's state-of-the-art fiber-optic network allows you to quickly and seamlessly access the internet, stream your favorite TV shows or movies and experience clear call quality with those who matter most. The following errors were encountered: No user with given username found. By using this website, you agree to abide by these Website Terms and Conditions. Summit Broadband IN THE EVENT OF GROSS NEGLIGENCE OR WILLFUL MISCONDUCT BY SUMMIT BROADBAND, SUPPLIERS, EMPLOYEES, AGENTS, CONTRACTORS, DISTRIBUTORS, LICENSORS, OR BUSINESS PARTNERS WE SHALL PAY AT OUR SOLE DISCRETION FOR THE REPAIR OR REPLACEMENT OF THE DAMAGED CUSTOMER EQUIPMENT UP TO A MAXIMUM OF FIVE HUNDRED DOLLARS ($500). Summit Broadband is a fiber-optics telecommunications provider in Florida. WebToll Free (From US Phone Numbers only): 877-678-6648. 3. However, if the Service is used in a way that Summit Broadband or its suppliers, in their sole discretion, believe violates this Policy, Summit Broadband or its suppliers may take any responsive actions they deem appropriate under the circumstances with or without notice. You should read those terms and conditions to learn how they apply to you and your use of any non-Summit Broadband content. Test My Summit Broadband Upload and Download Speed Summit Broadband strives to ensure that its activities are ethical and meet the expectations of its customers, investors, host communities, and stakeholders.
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