I was told to be patient and wait for the logistics team. Please note that purchases made with coupons can The dresses are not the best quality, as expected with the price point, and I would order with a word of caution. Remember to provide photos for us to review to proceed to the next step of the return process. Advertised clothes are not as pictured and sized way too small. Can I say anything good about Cupshe? The address is listed underneath that. There are only four steps you need to follow: We will ensure your request is processed by the date you chooseyou only need to provide a specific date, and we will take care of the rest. As of July 7, 2023, Cupshe does allow modification & cancellation policies. Reload the page and repeat your search. The majority of swimsuits run true to size. BBB Business Profiles generally cover a three-year reporting period. Cupshe Discount Codes | 15% Off In August 2023 | Forbes The delivery window was estimated to be 5-7 days. Your swimsuits will be delivered when you order items from Cupshe, and they are made of genuine high-quality materials. The company refuses to issue one? Yes, pre-order items are refundable. For sanitary reasons, beach blankets,swimming rings, sunglasses, jewelries, hair accessories and items marked as flash sale, final sale & special sale are not eligible for returns or exchanges unless there is a quality issue. Orders placed using coupons given to you by our customer service are not eligible for returns. We currently are unable to offer a free returns service. View the, No. Nothing works! We regret to know that the experience did not meet the customer's satisfaction. On April 16, 2023, the tracking information still did not show that the package had left the shipping facility and **** had NOT received the package as of April 16, 2023. 4. Cupshe Review: What to Know Before You Buy (2023) - Dana Berez Marsala Twist High Waisted Bikini. When an item is missing from a package, one of two things is most likely to have happened: 1) Some orders may arrive in separate packages in order to get them to you as quickly as possible. What is Cupshe? Is Cupshe Legit & Reliable? - AdvisoryHQ Hoping some find this helpful before clicking that submit order button. Make sure you pack the item carefully so it does not get damaged in transit and dont misplace the proof of postage in case you need to use it as a reference when checking the status with the carrier. You can use Cupshe coupons to unlock discounts at their website. Cupshe also is sold at a few other retailers including Amazon, Kohls, Walmart, and Target. Company: EL GCSS 115 She denied my request. Email 6, My Response: Heres the USPS Tracking information, Email 7, Cupshes Response: Please follow the status of the shipping, when it is delivered, please email us, (Obstacle #6: YOU ARE IN CHARGE OF TRACKING WHEN THE RETURN PACKAGE ACTUALLY ARRIVES AT THEIR FACILITY. Check Cupshe's website to see if they have updated their free returns & exchanges policy since then. According to the Cupshe returns policies and procedures, items are eligible for refund or exchange within 30 days of delivery. Going through this right now with themIm actually trying to cancel my order because it hasnt shipped yet and I need the suits soon (paid extra for shipping) BUT they are claiming it has left their warehouse and unable to cancel. All Cupshe returns begin by emailing their customer service department with a description of the issue, the item's barcode, and in some cases, a photo of the item you wish to return.. https://www.cupshe.com/pages/return-and-exchange-policy, Return and exchange policy. For quality issues, wrong items, and exchanges, please contact our customer service directly NBA Store Returns PolicyWhat Items Are Refundable? Please note that the processing time depends on your bank and PayPal.We apologize once again for the inconvenience and delays you have experienced throughout this process. Incase you receive the wrong item, please get in touch with us and well try and sort it out for you as soon as possible. I didnt buy mix and match lingerie, I bought the fete top and bottom bikini set. International Association of Better Business Bureaus. Ugh wish I had read this firststill helpful thank you. The cost of our return label with the corresponding number of items is 1-2 = 5.99, 3-6 = 8.99, and 7+ = 11.99. They offered me a 50% refund and assured me my package would be delivered within days but if not, to contact them on June 20 for a full refund. We will also get you a return label so you can send the item back free of shipping fees! Attention:Any return or exchange will be valid when it is accepted by our customer service center. Remember to take extra care to pack your return package properly so they don't get damaged Based on our return policy, only with necessary information as requested can we process full refund. We can only issue refunds to the original form of payment, so if your card closed or If the photos provided do not meet the standard requirements your order will not be accepted for a return. Return and Refund You are guaranteed of returning the item (s) and obtaining a refund if you do not want to opt for Exchange. I am obsessed with this cobalt blue color, but this style also comes in classic shades like black and navy. Below I have listed the size guide for the Cupshe Swimsuits. Anyway, we ensure to transfer the tax fee to her if she provides the relevant proof. Ruffled V Neck Cropped Cami. Additionally, Cupshe is designed for all body shapes in mind with 4x sizing noting that every woman should have access to quality affordable swimwear. Return policies can be indigestible to the extent that makes customers give up on getting whats rightfully theirs. with a combination of a coupon and regular form of payment, only the amount exceeding the coupon You want American dollars, you got it, you want pound sterling, you got it. Free return policies rating: 1.0 - 1 rating No, Cupshe does not offer free returns & exchanges. Just enter your tracking number and phone number and youll get a text once the package is delivered, ensuring you dont forget to email Cupshe for that refund! In the window that pops up, make sure Location is set to Allow or Ask. Please send the package back by mail, rather than express. Shop with 39 active Cupshe discount codes to get deals on swimsuits and beachwear. Get Discount . The refunds range from 60% to 100% of the item's cost. They can be compared to swim items from Abercrombie & Target. Cupshe does offer free shipping policies. Your email address will not be published. We regret to know that the experience did not meet the customer's satisfaction. Refunds for credit card payments take up to 15 business days and 1-3 business days for Paypal payments. Please Note You Have 14 Days To Exchange Or Return Items Discounted Or Sale Items. See details. Find the Answers to All Your Questions About the Ubisoft Return Policy, Exploring the T.J.Maxx Holiday Return Policy With DoNotPay, Understanding the Aropostale Return Policy, The Container Store Return Policy Decoded, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier, Credit Card Dispute Letter Template That'll Get Your Money Back, Submitting an anonymous complaint to your HR, Getting compensation as a victim of crime, With Cupshe tags and hygiene liners still attached, Swimwear without a removable hygiene liner, Reach out to customer service via chat or email to request a return or an exchange, Wait for 24 hours to receive further instructions, including the refund options and the return address, Share tracking information with customer service, Visit the Cupshe website and reach out to customer support via chat, Provide your order number, product name, or stock-keeping unit (SKU) number of your item (check your confirmation email), Provide details and attach photographic evidence, Answer several questions about the purchase and include photos (if needed). What's more, we have sent an email to ask for more information about this issue. contact the issuing bank of your credit card. Pretty much saying it was my problem that I didnt have a shipping slip but gave me an address to ship it too but still wanted the slip. Returns 116. CUPSHE is about living life to its fullest. The notification email was automatically sent by our system. Non-Returnable ItemsA Product Will Only Be Accepted For Exchange Or Refund If It Is Returned Unworn, Undamaged And Service 131. We regret to know that the experience did not meet the customer's satisfaction. See Sure, their suits are cute in all the photos, but I want to talk about their return policy. It has survived not only five For more information on Cupshe's free returns pages, please visit their customer service page here.You can also visit their website to see if Cupshe has posted any additional information on their return policy.Does Cupshe have free returns?1) Items can be returned or exchanged within 30 days of . However, I actually have not run into an issue with their 2-piece swimsuits not fitting,even though I have to order the same size for the top and bottom. Anyway, for the product issues as she mentioned, we have sent them to the related department. Why didnt I just keep the suits and accept the store credit? Cupshe: Free returns within 30 days Get Deal $20. They will only offer a refund when you send the product back but they give you a timeframe that is unlikely, they do not give you shipping slips or info, and they make you pay to ship it back. Your refund is issued, and an amount of $71.6 is credited to your original payment method. You can use them to display text, links, images, HTML, or a combination of these. This website uses cookies to analyze traffic, assist with navigation, and improve your experience. We will send you a pre-paid return label by email within 24 hours after your return request is approved. Cupshe doesnt accept returns outside the 30-day window. The purchase qualified for free "expedited" shipping of 5-8 days, with one day for processing. Im waiting for their response on a return address do you have this btw? What's the quality like? I sent my initial email on April 4th and havent received a response so I sent another today with photos and more information hoping that would get me somewhere. For more information about return label pricing, please check #10 on the FAQs below. WRONG! reaches we are not responsible for any returns until they reach our return address. It has survived not only five centuries, but also the Gift cards, beach blankets,swimming rings, sunglasses, jewelries, hair accessories Seems like you should just take the store credit, right? So at least youre not left waiting a week in between responses. A return has already been requested for the same order. And I have worn a few religiously throughout the summer including this palm leaf off-shoulder dress. For me, this has always been a concern, especially since I have a larger chest, and I usually like to order a cupped-size swimsuit top or the largest size usually available. 2) Product name or SKU number (found in your email of confirmation). Please adhere to our return procedures so that we can assist you as soon as possible. In fact, their tops surprisingly fit my large chest! Obviously the price point is low, and if the suits work for you its a great deal! Palm Leaf Off-Shoulder Dress: This style is super flowy and comfortable to wear. 15% Off In August 2023 | Cupshe Discount Codes | Reuters Refer to the following table for an approximate time frame needed for issuing a refund. My definition of mix and match would be a different top and bottom and bathing suits are not lingerie. And because this had no support in the back due to the low-cut style, I just felt too loose in the top area to feel comfortable at the beach. Expand more similar stores that offer free returns & exchanges, (Optional) Include a photo to illustrate your review of Cupshe's free returns & exchanges, Yes. Just a simple NINE STEP PROCESS, totally designed for you not to bother with it. And what are the odds I could find a wearable one with my next try? According to the BBB, Cupshe is based in China. What should I do? Does Cupshe accept in-store returns? our return process so we can help you out as quickly as possible. canceled, you will need to contact the bank directly for further information. The majority of Cupshe 2-piece swimsuits are bundled together so when you order your size its for both the top and bottom. Refer back to obstacle 4: Anything I would have purchased with that store credit would be ineligible for a return or exchange! Find out in this thorough Cupshe review. Nine emails and six obstacles to your Cupshe refund, Lets talk about Cupshe. Copyright 2023Site Powered by Pix & Hue. Please note the return label is only valid for 21 days after the approval of our Customer Care Team. proof of postage for reference incase you need to check the status with the carrier before it Items advertised as embroidered are not embroidered. You must speak with the bank directly if your card has been closed or canceled because we can only issue refunds to the original form of payment. Its super soft to the touch and comes in a few different colors. I would have loved more updates on my order, including when the items shipped. START A RETURN Log in / Register to conveniently view your order information. If an item is sent back after the 30 day window, we may have to send it back to your default delivery address and ask you to cover the delivery costs. All my business is going to Amazon. To sum it up, the swimsuits that were a miss for me were off because of fit for my body. We will simplify Cupshes terms and introduce you to DoNotPaya real game-changer when it comes to initiating returns. I asked to speak with a supervisor. You should not attempt such returns since the company could ask you to cover the shipping costs after it sends the product back to your original delivery address. Everything You Should Know About the EZContacts Return Policy. Cupshe makes it easy to send returns via UPS by providing return labels with costs starting as low as $9.99 depending on the number of items you are returning. I was given a different address: This address is not far from where I live. Tropical Leaf Print High Waist Shorts. If you have issues requesting a return, please check the following scenarios: All returned products must be unworn, unwashed in original condition with product tags and hygiene liners attached. You can use the following chart to get an idea of when to anticipate receiving your refund after we receive your return package and decide that it qualifies for one. your confirmation email to see if your order will arrive in multiple packages.
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