taco bell customer service refund

There is no phone number associated with your Facebook account. Review/Comment; Update Listing; Reviews For Taco Bell Customer Service (64) Worst customer service EVER! A TikToker has recounted her horror experience at a Taco Bell which included long delays, unfriendly employees, and ultimately no food and no refund, in a video with over 47,000 views. When we straightened that out, she gave me my order and I asked her if she was sure everything was in there and the order was right. I was losing my patience so I left, and as I drove off the girl was holding up a piece of cardboard at the window to block our view of each other. Ill be wasting my gas to go to Easton now on. They only had 5 cars in line. I asked if it only take orders why did someone answer it and then hung up. Was a girl. Nastiest food ever. This Taco Bell for the last 5 days just keep saying that they have ran out of enchiritos? And actually would like a refund for everytime my name has been on their books. 1717 E Vista Chino Nothing. My little boy wants to use toilet and toilet was closed when I asked them to open toilet they strictly said we are not allowed to open toilet. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Taco Bell, Take control of your profile: address complaints and engage with reviews, Overview of Taco Bell customer experience. : r/tacobell 6 yr. ago by TehWildMan_ (customer question) Requesting a refund for a mobile app order. 9. So I'm headed home to boothbay Maine from Freeport Maine and my 11 year old daughter calls and wants me to pick up taco bell and wanted a few specific things and I really have no idea about taco bell as I do not eat there but maybe once a year. Top 525 Taco Bell Reviews | ConsumerAffairs 6. The service was horrible and have crack heads working there dumb as can be. Yes, usually. 2,000 calories a day used for general nutrition advice, but calorie needs vary. And it very, very much shows. Peak live chat hours are lunch and dinner times across Taco Bells 7,000 restaurants nationally. Taco Bell Fast Food & Delivery - Apps on Google Play 2023 Trustpilot, Inc. All rights reserved. With our analytics, we can analyze when the peak hours of traffic are and the agents in our Social Command Center will handle the live chat, real-time customer response on Twitter and Facebook, which are huge platforms for communication, Kim added. On raising my concern, the manager(at Southend branch) said it was "Taco Bell procedure". Taco Bell Review: Refund and apology. - ComplaintsBoard.com She was at a loss for words. You can not find that anymore in fast food. When the woman came back to the counter, she was speechless. so a few weeks pass by and no refund. 2,000 calories a day used for general nutrition advice, but calorie needs vary. Taco Bell | Talk to Us Should I call my bank and cancel the charge? Privacy Policy. Find out how we combat fake reviews. How to Communicate a Product Discontinuation to Customers Yesterday afternoon, I stopped by local taco Bell, placing an order through the mobile app upon arrival. Got 5 drinks with no straws. Taco Bell Fast Food & Delivery 4+ - App Store There place surroundings is even looks disgusting. This location also seems to be out of a lot of inventory and sometimes close due to staffing issues earlier than posted. The staff members have become increasingly rude and unfriendly, particularly John, who I have encountered as the rudest individual I have ever come across. I purchased a party pack for $25.48 cash. How long does it take for a cancelled order to refund? Users questioned Taco Bell in the comments section, and many of them shared their own Taco Bell horror experiences. At participating U.S. Taco Bell locations. Desired outcome: He pointed out the deals and suggestions on the menu that we would never have known about. I could NOT pick it up to eat it, as it was just a Clump as a result, I missed my dinner, as I didnt have time to reorder.. We provide a buying advantage with verified reviews and unbiased editorial research. so i order something else but after i recieved my food for second order. this is sad and I hope it can be fixed because like I said it is 2 of our favorites and its right in the neighborhood. Features Include: 1. I asked her for the managers name, and she wouldnt say, she motioned for my cell phone and typed a name LaToya into it. A few seconds after leaving the counter I heard a loud NO! Emailed Taco Bell website with complaint but obviously no that bothered as I got no reply. Screwed my food up again. Ideally, your messaging should encourage the customer to find a good replacement for the discontinued product at your company. At participating U.S. Taco Bell locations. When I asked them how it's possible my all belongings are on table and food every thing how can I go to another resturant keeping my things unattended but as per them they can't help..I informed them only my boy has to go for one minutes and return back but they completely denied. not helpfull. Emailed twice thru their contact us. they say theyll put me on the books but do they realize how many times I been on the books and never came in saying you owe this. They instead advised her to use a complaint form on the Taco Bell website to request a refund. Performance & security by Cloudflare. I was going to buy my son some food there but I was also towed which costed me $175. I tried another one and the same thing happen. You'll get a refund. burnt grilled burito and rest of order not wrapped prpperlyall contents fell out ended up at bottom of bag Crew very careless and NOT concerned with customer service at all. never going back to any Taco bell anywhere !!! Last time I went to taco bell was when we walked through the dive through because they wouldnt serve us in the dining room, a third commented. in Rock Hill, SC. This evening my husband stopped by our local Taco Bell and ordered 6 chicken soft tacos. When I got to the restaurant to pick it up, they asked if I wanted both orders made, and I said no just one. Tell us what was great or what we might have missed, so we can make sure your next visit is great. 83 Resolved 2334 Unresolved 3% of 2417 complaints were resolved File a complaint Table of contents Verified Follow Share Complaints Reviews Contacts Resolved "sarcastic service" Resolved "service" Resolved "unethical behavior within the workplace" Resolved "service katlyn shelter" Resolved "very rude manager." Please refund my money or a coupon. In all, S. says he incurred $210 in overdraft fees directly related to $124.35 in orders that processed at the same time, meaning his account unexpectedly dropped $334.35 in a matter of a few . Ordered via drive through, waited 10 mins for order, fries were cold, soggy, rubbery, burritos were edible but Quesadilla were horrid, no filling and cold. The other locations around don't seem to be a problem. Number 8860726. Contacted customer service via email and as yet havent heard anything back, shocking service. The official site of Taco Bell featuring the Why Pay More Value Menu, fast food nutrition guide, Taco Bell locations, franchise information, and career opportunities. I frequent the taco bell once a month in Jordan, Minnesota purchasing the same Taco Bell Party pack and making them supreme tacos which you are supposed to get more on them. Their online feedback limits one to write only 200 characters though they said "we want to hear more from you.". But the hard shell taco's were all soft. a few week ago i order a few items costing 14 dollar but when i showed up at the drive thru, the cashier said it didnt go through and i pressed the im here button in advanced 10min. I live in Illinois and these orders were generated in California. My app was compromised resulting in me getting charged for two orders totaling almost $50, ordered on the same day within 10 min of each other. Tax extra. Cookie Notice Last Friday I tried to log in and it kept saying my ID/pswd are not valid. I ordered 3 pizzas, 3 taco fries and 3 chalupa supremes. Order and pay ahead for delivery or pickup 2. Taco Bell: Complaints, Customer Claims, Free Resolution Services, Page Email me when I have offers, items, and deals in my account, Text me when I have news, offers, discounts, account and order updates, Do Not Sell or Share My Personal Information, Balance less than $5: HI, MT, NJ, NY, OR, WA, ME. To cancel the order, just hit the "Cancel Order" button in the Order Tracker, and then confirm the cancellation. I placed an order (#924749) on Thursday December first and I didnt think it went through and I couldnt find the order in my app or email and I was still on the cart page with everything already added. Contact Us For KFC Customer Satisfaction, please call 1-800-225-5532 (U.S.) or 1-866-364-0862 (Canada) For Pizza Hut Customer Satisfaction, please call 1-800-948-8488 (U.S.) or 1-866-364-0825 (Canada) For Taco Bell Customer Satisfaction, please call 1-800-822-6235 (U.S) or 1-866-364-0846 (Canada) !!! According to her, the dish was still in the preparation stage when they went to pick it up. No-contact delivery and takeout orders available now. We use dedicated people and clever technology to safeguard our platform. Must provide email address associated with your Taco Bell Mobile Account for Refund of eGift Card. The fast food chain is giving out the free tacos to celebrate the trademark being removed . Taco Bell Phone, Email, Address, Customer Service Contacts I would like someone to go out to the store and investigate- if this is normal Taco Bell food, they need to be closed. When the live chat is not staffed at Taco Bell headquarters, the chat button on the website can instantly be removed, Kim said. For more information, please see our Chloe's mother, who reportedly works in customer service, then walked into the Taco Bell. I had a ton to say. Score 2.4. And actually would like a refund for everytime my name has been on their books, Up to you. I thought maybe they were store next to something that caused the bad taste. You may be entitled to a refund, at the sole discretion of Taco Bell or its agents, based on the individual circumstances underlying each request. All rights reserved. Taco Bell - Food, refund and customer service Most people here in Kenosha have no manners or respect, or even social skills. I told her the screen had said $37.04 and that she had TOLD me it would be $37.04. I am very disappointed when these softshell tacos were opened up to find very little in them and an embarrassing looking what someone not sure who would call a taco. DoorDash Support They served cold food. Desired outcome: I went to my Taco Bell store today 11/11/2022 for the Nacho Fries Box by the Drive Thru. Im not going to this place ever again spending atleast $10 and up everytime I go there. This is the SECOND visit to Taco Bell, that my food was cold! I will not be ordering anything from this Taco Bell ever again. I added one extra item still at the order menu after I thought I was done. Couldnt find anything on website or app. Seriously. Privacy Policy. Please refund these two orders that I did not place and tried immediately to cancel! Chloe, who goes by the handle @misschloemaam on the platform, said in the caption of the video, "@tacobell i am not having a baja blast of a day after this experience. This review was chosen algorithmically as the most valued customer feedback. Taco Bell Locations. All rights reserved. Are you this business? Nov 11, 2022 10:55 pm EST Verified customer Featured review I went thru the drive-thru at Taco Bell on Conner Street in the Bronx on 11/11 between 8 & 8:30 PM. LAST NAME*. Went to Taco Bell on the 9th of June, ordered for takeaway. Initially, this Taco Bell provided exceptional service, with the staff consistently going above and beyond. The most common issues include poor customer service, incorrect orders, and unclean facilities. I was ordering a cravings deal one time and the app crashed when I hit submit, so I restarted the app and submitted it again. On Saturday I was able to log in with the exact same id/pswd. Ive sent emails to Taco Bell CEO and the head office and have received NO REPLIES!!! I contacted customer service and they found the mobile order and refunded me both meals! Click here to get notifications about new complaints of Taco Bell. Reddit and its partners use cookies and similar technologies to provide you with a better experience. media-tech companies with hubs around the world. Basic stuff , but so important. ! another user claimed. PHONE NUMBER*. Corporate Office: First Floor, Express Building When I got to the window, the girl charged the credit card. And their $5 cravings box offer is a joke. 3579 Peachtree Pkwy. Both inquiries were turned down. Track your order seamlessly on the app to know when it's ready for pickup or being delivered 4. It was like everything that was requested was not done. There was no out of order sign board even. Desired outcome: Nacho Fries Are Back. Chloe continued to wait. We give them that flexibility to be themselves and act as a person. Check out our FAQs Cash Back will be issued only as required by law in the following states: Balance less than $1: RI, VT Balance less than $2.50: TX Balance less than $3: CT Balance less than $5: HI, MT, NJ, NY, OR, WA, ME Balance $5 or less: CO, MA Balance less than $10: CA Im a regular costumer and my family has been going to this b place for 10 years. 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. Taco Bell Customer Service; Taco Bell Customer Service Phone Number Phone Number: 1 (800) 822-6235. Additional nutrition information available upon request. Terms Of Use | Taco Bell Stay safe & stay away from Taco Bell! Used a side door and went to the automated ordering machine and placed a combo order, specifically asking for no sour cream on the nachos. Waited 20 minutes for my order today, too. Additionally, some customers have reported finding foreign objects in their food. As a vegetarian , i expected my Bean burrito to be prepared/cooked separately from the non-veg meals. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. you either need some information about when the management isn't there (which appears to be always) or you need new management. Johnson Creek so I go in and it takes a few minutes for someone to wait on me as workers walk 12/31/2022 9:10am. Thank you, Patty Lechelt [protected]@yahoo.com 11/11/2022. All at a price of $26.20. I ordered on the taco bell app before I got there and expected to get it in a timely manner, it took 35 minutes to receive my food and when I finally got it there were 2 burritos missing, and the service was anything but courteous, Cash Back will be issued only as required by law in the following states: Complete the Request Form (below) and click Submit at the bottom of the form to send infomation to GCTB, LLC.*. I ordered $40 worth of food and I got to the window and asked if I could order one more thing. Agents will send a handwritten card via snail mail to follow up on conversations and perhaps include a coupon for a free item. Staff are great and very helpful, food is always cooked fast and served hot and tasty! Service 67. www.P65Warnings.ca.gov/restaurant. 8. Were figuring out how not to emulate it but how to customize it for our fans.. Shipping charges for the initial purchase are non-refundable. The goal is to keep the customer engaged with your brand, rather than lose them to a competitor. For more information go to :Certain foods and beverages sold or served here can expose you to chemicals including acrylamide in many fried or baked foods, and mercury in fish, which are known to the State of California to cause cancer and birth defects or other reproductive harm. She didnt wash the table just once, but she did it twice and thats where I would love to eat my food out again, at least I know its clean great employee. COMMUNICATING WITH TACO BELL. TACO BELL - 22 Photos & 43 Reviews - 300 Main Street, Nashua, New Hampshire - Fast Food - Restaurant Reviews - Phone Number - Yelp Restaurants Auto Services Taco Bell 43 reviews Claimed $ Fast Food, Mexican Edit Open 8:00 AM - 12:00 AM (Next day) Hours updated 2 months ago See hours See all 22 photos Write a review Add photo From This Business This will surely increase the credibility of your complaint. I agree that the information above is true and correct and I am the lawful owner of the Taco Bell Card identified above. I don't think I will return, to use the coupons! I will no longer dine at Taco Bell, which we love because of the terrible customer service I was shown! I would like a response to this message and a refund please!!! Someone needs to learn proper costumer service. Nacho Fries are just what you need to crush those cravings. Something has to be against food regulations - the taste was absolutely awful of chemical. And like rubbing a magic lantern, customers find a real person will respond to address concerns or answer questions about the brand. Shipping charges for orders that are deemed "undeliverable" by the shipping carrier are non-refundable. EDIT: These orders were all made with a gift card, makes things a bit more challenging: Archived post. Staff, my order, manager, food thrown by staff, Taco Bell - Taco Bell Review: Breakfast Mishap Leads to Surprising Lunch Success, Taco Bell - Service with Kay, supervisor and food prep, Taco Bell - Terrible Experience at Taco Bell: Lack of Management and Discrimination. To add to it I asked what the plant based was and she said just cheese and lettuce, so I didnt order it, only to come home to see you have a plant based protein ( which was advertised around the place) hence why I asked more about it. the cashier told me the first order just came throughi asked if she could give me a refund and she said yes. I left the store without my situation being rectified and a little upset of the behavior of the employees. You First. I worked at Taco Bell 4 months! After some time, she changed her mind and requested a refund from the Taco Bell staff, who allegedly refused to do so. Seems too long for an order to be made even though they're weren't many numbers on the screen in front of me. Refund For Missing Items : r/tacobell - Reddit Shipping charged for returns / exchanges are non-refundable regardless of circumstances. Taco Bell | Complaints | Better Business Bureau Profile We were greeted and waited on by Dennis. Now I have to jump through hoops and take so much of my time going thru my back, and canceling my card because your App is not secure and no one at Taco Bell is willing to help! 2023 Taco Bell IP Holder, LLC. The cancellation is then requested and may take a few minutes to complete. called back 6 times each time told refund will be processed. I contacted my bank and they said that the charges were pending pre-authorization, and one charge would fall off when it finalized . They'll take the benefit of the doubt and give you your missing items. Cookie Notice Find staff faff around a lot and don't pay much attention to your order. Chloe says she decided to wait on the order for a while. Customers who choose to file a Taco Bell complaint online can go directly to Taco Bell's www.tacobell.com and fill out Taco Bell's customer service form. When I got home and started to eat, I realized the taco had an odor and a bad taste. Photo: Taco Bell, Its actually been equal if not more on general questions, such as How do I apply for a job at Taco Bell? or Hey, when is a certain product coming back? One of the biggest topics we get questions around is about nutrition, such as vegetarian items or what is gluten-free.. I was a shift lead there! they refuse to do any special requests, and then tonight i left work a few minutes early to get TBell and the whole building was dark and shut down before 9pm. I drove all the way back and into the drivethru and told her. I explained my situation to her and informed her that I had phoned earlier to speak with the manager so that I wouldnt have to come to the store because of my physical condition. Is the phone number better? If you ever need a refund for a mobile order, just contact our Customer Care team.

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