It was so uncomfortable. EF Education First, Inc. | Better Business Bureau Profile Flights had been re-booked. June 5-June15 First they missed a tour of a castle because they had to wait for another group to arrive that was late. And one I have zero sympathy for. Had it been a different group of personalities, Im not sure how it would have gone. About 11,000 tourists have been evacuated and another 1,500 were slated to fly out of the Hawaiian island of Maui on Thursday . I would like a refund, minus my travel protection plan please. "The boat tours that went out to Lahaina the very next day taking people snorkeling was like a stab in the heart," April Boone, owner of the Tropical Goddess boutique inside the Andaz Maui at . Two meals a day are included in the cost of a trip with EF Tours. Why Going Guided is the Future of Travel | EF Go Ahead Tours 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Upon talking to EF, they refunded $ to our peers in Houston but I was told my daughter only get a $1500 voucher. If I can get any student considering this company to stop, I will. August 9, 2023 was the final show this year of Taylor Swift's tour across the United States. I don't know if you can answer all of these questions, but I appreciate any information you can provide. We were offered a wait and see attitude for the following year 2021 . This review was chosen algorithmically as the most valued customer feedback. During our time in Rome, lunch came with some free time to wander, so we were able to go out and select the restaurant of our choice. If not resolved I will go through my lawyer. A situation completely out of the control of myself and other families. There are several hidden fees which totaled $1,300! Available to all travelers Cost: $119* Can be added from the time of enrollment up until 45 days before departure. Overall, breakfasts were adequate throughout the trip. After registering, I can manage my newsletter subscriptions by visiting my Profile Settings page. The local tour guides who showed us the sights of each city were the most informative folks on this trip, with extensive knowledge of the history and culture at each stop, but we were forced to use amplifying devices called Whispers in order to hear the guides. And this was with booking hotels right in the city center, instead of more than an hour outside of the city, which they consistently did. 16k on a Euro snake oil girl scout trip 4 days of pure hell and 6 days to go. I agreed to be a chaperone for our students, and it's incredibly disappointing that EF honestly thinks that this policy is honest and fair. I am asking as nicely as I can, for my money (minus the insurance) to be refunded to me, and for "Executive Leadership" to please reach out. While it wasnt quite as comfortable as some of the other places wed stayed, it was completely acceptable and had a spectacular view of the Gulf of Naples from the rooftop terrace. GUIDED GROUP TRAVEL Multi-country tours Whether you're soaking up the Mediterranean sun or exploring ancient sites in Asia, see the world on multi-country trips that span borders, cultures, & beyond. We got to listen to an orchestra perform in Piazza della Signoria in Florence. Go Ahead's previous group size of up to 38 has been slashed to 10 to 22 travelers; G Adventures, which has group departures scheduled for late April, previously capped at 12 to 16 travelers, but will no longer group more than 12 participants. Booking early is the solution for most people with vaccinations scheduled and a return to travel in mind for the busy summer months. EF Tours not a good company - Paris Forum - Tripadvisor The business has a network of local Tour Directors, historians, and. Is Go Ahead Tours a sham operation? - Bargain Travel Forum Things like this happened over and over again throughout the trip. It also seems the company will let you trade, sell or give away the voucher for the trip, so you would not lose. There also seemed to be major sites in some of these cities that were not ever even an option to visit or see, due to our limited time in each city. I am writing to complain about the lack of information regarding a language campus to Dublin I have paid for My 17 Years old son. Costs for these trips can range widely, depending on the destinations and length of the trip. Our group leader and another chaperone attending the trip tested positive for covid and were unable to attend. It was quite nice not to have to worry about any of that. The amount might not break me but it still hurts. 'Blind Side's' Michael Oher accused of $15-million shakedown - Los There are so many good tour companies out there, you would be wasting valuable time and money booking with this one. EF Education First, Inc. combines language training with cultural exchange, academic achievement and educational travel to deliver courses and programs that transform dreams into international. We were assured that the stop there would only last 30 minutes, but it ended up taking three times that, leaving us only an hour and a half to visit the Louvre before we had to be back on the bus to catch a flight to Italy. The National Tour Association, a professional organization for tour operators, said the group travel industry as a whole has yet to recover from the pandemic's blow to its business. We reached out to eftours.com to get a full refund but was told that if they can get us on another flight we will forfeit our refund. So opted to try one more year to see if restrictions were lifted. Our only hope now is that our kids have a great time with their class. Same restrictions. I may be out almost just as much from a cancelled trip and Ive complained about it. Aircanada wont refund the money for the tickets we never used. I DON'T CARE IF THEY GIVING AWAY FREE TOURS ALONG WITH MONEY I DON'T WANT IT. They were both located about an hour outside of the city center, but that wasnt too much of a problem. Tauck has already begun its resumption of group departures via trips to Georgia and South Carolina, with New Orleans tours to follow; the company expects all of its U.S. tour offerings to be running again by July 1. We have decided to not travel in the US. All rights reserved. We were assured that our tour director would be with us around the clock, handling local transportation, hotels, and meals while also providing their own insight into the local history and culture.. NBC 5 Responds: Travel Company Keeps Thousands in Cancellation Fees I want emails from Fodor's Travel with travel information and promotions. I would like to reimbursed for being a chaperone. The tour has not even been booked as of yet. I think I would, but I would definitely choose a slower paced itinerary with more time in each destination. They also provide a fundraising page, where friends and family can pay EF directly to offset the cost of your trip. While on tour, there was only one time that I felt like our group was taken to an unsafe area. Or do you need to carry your backpack at all times? EF Tours did 432 million in revenue last year but they said nothing could be done to accommodate 50 families whose Europe trip has been a trip from hell. She won't be back until late 2024 for some recently added . EF Educational Tours Customer Support Poor. Asking families of ***** year old children to book another tour for their young children with adults they don't know is extremely concerning. Initially after this situation occurred a person from the company called me to get the story (since I immediately reported it to the tour director when I got off the bus) but never heard from him again. we would be going to japan in summer of next year. 3/10-3/11/23 - My daughter went on a tour to Germany, Prague, Krakow and Budapest and ended up missing the first 2 days of the Germany portion of her trip. Ever. Were going to start with the breakdown of how things work with EF and what to expect as a participant or a parent, and then move on to our specific experience with our tour. It is a crime for a youth educational program to take $3800 dollars from a 15 year old after they endorse a trip, then fly us into civil unrest, only to tell us they have no ability to get us home. I made it four hours, and then checked in at a very nice hotel down the street. We were so late to our tour of Pompeii. Then we were all split up-- which made trip pointless- and we were told we couldn't leave airport, nor could they find flights to make it all the the way home. Read those reviews. EF Educational Tours | Better Business Bureau Profile They book all accommodations and attraction admissions for tour participants. EF will book with whatever airline has space available for the lowest price for the group. Would I go on another EF Tour? Table of Contents What is EF Go Ahead Tours? However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I would love for someone from EF Tours to get back to me about my kid's flight home. She did make sure we were always wary of our passports and where we were keeping them during our travels. Several items listed on our initial brochure were changed before the trip due to pandemic restrictions and travel challenges, which was fine. Adults can expect to share a room with one other person. Any information published by Cond Nast Traveler is not intended as a substitute for medical advice, and you should not take any action before consulting with a healthcare professional. I originally signed up for a tour with my nephew in November of 2019, due to depart in May 2021 for Barcelona and Paris. Each participant in our tour was required to submit a copy of our passport to EF to insure that we had the proper documentation to travel. For example, on our first full day of the trip, we visited the Tower of London. I was just on an EF tour to Portugal and I can honestly say it was horrible. Group limits that typically reached anywhere from a dozen to more than 40 travelers, depending on the company, are being scaled down. Other times it seemed like our guide might be creating these situations by not fully informing us what was available near by. Five families who are very angry with EF Educational Tours. It may not be perfect, but surely, you can find some time in two years to do that, so you do not lose so much. But relinquishing that control does require a certain amount of trust. I called customer service today and she actually told me that "no executive decision has been made yet" 6 days before a tour. It wasn't hard to get the payment for the trip why is it so hard to get my money back. When you go guided on our all-inclusive tours, our travel experts handle all those details so you can focus on embracing as many new destinations as possible on your Multi-Country trip of a lifetime. We were encouraged to invite friends and family to join us on the tour, whether or not they were associated with our school or even local to our area. Welcome to Chaotically Yours. Ad Choices. Use it to: Crystallize your memories. Overall, unless an excursion is of special interest to you, I wouldnt recommend participating in them, simply because they seem overpriced. My son was scheduled to go to Peru on 8/3/2022, today is 7/28/22. Anyone was allowed to sign up for the trip. Our most popular newsletter for destination inspiration, travel tips, trip itineraries, and everything else you need to be an expert traveler in this beautiful world, 24 Travel Deals to Book Before Summer Is Over, The Top Five International Destinations for Americans This Labor Day, According to AAA, 4 Best Places to Travel Without a Passport That Feel a World Away, What Travelers Should Know About Maui's Devastating Wildfires. Pay for a company like EF Ultimate break? I gave them a rating of one star out of five. Were reporting on how COVID-19 impacts travel on a daily basis. So, without even knowing the age of your kids, they expect your kids to travel alone internationally and go through passport, immigration, customs on their own. For more information about your privacy and protection, please review our full. Since the legal drinking age in the areas we visited was 18, student who met this requirement were allowed to drink alcohol on our trip, but were asked to limit it to one drink with dinner. Is a passport enough or do either of these countries require an entry visa, I'm not sure if EF Tours provides any of this information, or not. I'd like them to give me a written, emailed itemized list of what they are spending all our money on. My Student Travel Pre-Departure Meeting Checklist - EF Tours Blog Travelers looking for a pod to travel alongside this summer are in luck: group tour operations in the United States and beyond are returning after a year on pause due to the coronavirus pandemic. I called EF to try to stay behind with them or re-book, as this was a science expedition they saved for together as a an 8th grade graduation trip. I can reschedule to next year. This complaint was posted by a verified customer. Things took a turn for the worse on our last night of the tour, when we stayed at Hotel La Pergola in Rome. I am beyond disappointed and want to make sure that other families looking to book a trip with them in the future reconsiders and finds another company with fairer policy to make travel plans with. Once I realized that time would be much more limited at every destination than I expected it to be, the trip went much more smoothly. BBB Business Profiles are subject to change at any time. This hotel was significantly older than the other three we had stayed at, but it was still clean and comfortable. I have traveled several times overseas and domestically with students with other companies, and a few of the things that you mentioned seem to be across the board. Their info says through September 2022. The local guide said we could fly to panamaThat was it. In London, the excursion was a visit to the London Eye, a giant ferris wheel type ride that gives riders a birds eye view of the city. EF's Booking Conditions. Need to find a We'll help you find the perfect destination and itinerary, one that introduces new experiences that give your students new confidence and cultural understanding they'll carry throughout their lives. We were never given the names of the restaurants or addresses of where they would be unless we specifically asked for them. To quote my wife when you think it cant get any worse it does. The amount might not break me but it still hurts. While I could not find information about individual class pricing, I highly doubt that EF paid that much per person for us to spend an hour making tiramisu. I really want to warn people away from EF Tours, as It was a disaster on many levels. More info. There were no linens or towels available to him whatsoever. Just don't use them. Four other members of our group chose to join us. Your tour director/teacher should be able to help with all of them. I sell. EF Tours is definitely a budget tour company, and for the price, you do get a good experience. After a Year on Pause, Group Tours Are BackAnd Already Selling Out Do you have any questions about EF Tours that I didnt answer? To me that is a lot of money to lose. For the first four nights during our stays in London and Paris, we were sent to Hilton Hotels. Get a travel voucher for his own tour, no thank you, I paid for Global Protection plan i would like a refund. Several positive reviews for EF Educational Tours have been found on various review sites. They also promise to have the lowest price on the market for this type of travel. I actually did the math on the EF Tours trip when I got home, including literally everything they had paid for, and my total came out to about $1000 less per person. If you're still having trouble, please consult your browser's help page, or choose a city and state/province from the type ahead dropdown choices. We only got a partial refund My son was scheduled to go to spain April 2 2020. Refunding all the money spent thus far is the right thing to do considering the cancellation is completely out of the control of the families. Tour participants may also choose to upgrade the insurance for the tour. cash refund for the unused trip. They have horrible people on the chat, like actually rude. About Us | EF Go Ahead Tours According to their website, EF claims to design tours to help educators teach, and so students can learn moreabout tolerance, other perspectives, and themselves.. But in Florence, visits to San Miniato al Monte and Piazzale Michelangelo were dropped off the itinerary with no explanation. We're part of the EF family, which means you'll enjoy all the perks of EF's global network, educational heritage, and local expertise-with itineraries and amenities geared toward adult travelers instead. Our scan shows EF Educational Tours website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information. About EF Go Ahead Tours EF Go Ahead Tours offers more than 175 guided trips across all seven continents. He could no get us on flights home. Go Ahead Tours Profile [2023] - 149 reviews, 17 trips - Travelstride Through culturally immersive travel, girls gain new perspectives, develop leadership skills, and return home with the confidence to change the world and their community. Information about our flights was not available until about a month before our departure, and information about our hotels was not available until we were about three weeks out from leaving. Teacher and Group Leader inquiries. We saw the stunningly beautiful sites of Capri from a private boat tour. Overview Go Ahead Tours is a guided tour company. Hurricane Hilary strengthened into a Category 4 storm by Friday morning as it barreled towards the U.S. Southwest. r/travel on Reddit: Should I use a company like EF Ultimate break or We can't get a direct answer they are taking forever to issue a partial refund. Apparently this is an acceptable experience for 16k trip. Cond Nast Traveler may earn a portion of sales from products that are purchased through our site as part of our Affiliate Partnerships with retailers. Desired outcome: The company was founded in 1965 by Bertil Hult in the Swedish university town of Lund. Well, lucky for you we took a 12 day visit to Europe with EF Tours, and have all the details to decide if taking an international trip with this company is right for you or your teenager. Taste the best the world has to offer and learn about your locale by sampling its most famous (and delicious) fare. While these options are available, the bread and butter of the company is the basic high school student tour which is what we took. Date: Tue, Jun 28, 2022, 9:41 AM Please select the region that you would like to explore today. EF is kind of known in teacher circles as being the low end (poor meals, hotels far from the best sights), but they DO get kids that may never have any other way to travel to wonderful destinations. Curfews and group rules were left up to our group leader, who didnt set many boundaries for our students. The hotel reservations were made in sketchy hotels except for two. It would be nice if your post was more about Worldstrides, the company that did a great job for you. Operators are beginning to announce full resumptions of their U.S. departures, both international and domestic, as well as expanded U.S. domestic offerings, as vaccinations ramp up for Americans. I chose We paid EF tours a total of $11,028 for both my son and myself to go on a school trip to Europe (I was going with him because he has a history of illness and didnt want anything to happen while he was abroad). We knew going into this tour that our itinerary would be extremely hectic. I also was being charged late fees even though I changed my payment plan. ef tours or travel on own? Desired outcome: 2. Im a wife, a mom, a crafter, a Disney fan, and a french fry connoisseur. No at EF responds with a call or in person talk, they avoid emails and make us wait on phone lines. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The worst dinners EF provided happened during the first few days of our trip. Multi-Country Tours | EF Go Ahead Tours Getty Images for TAS Rights Management. Eftours.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats. BBB Business Profiles generally cover a three-year reporting period. Archive - Did EF Tours create the trip of my dreams? We signed up about a year out from the trip, while another student who traveled with us signed up just a month or two before we left. You are alive. Im thrilled to share all my ideas with you and hope you like what you find here in my little home on the internet. We didnt go to Westminster Abbey or St. Pauls Cathedral while we were in London, and there were too many things to count in Paris that we didnt even glimpse. When he asked for these items at the front desk, he was told that we should have called earlier to request them since they were all locked up in a cabinet by the time we arrived at the hotel. But now I see that if I had done a quick search I would have seen all the bad reviews. Find Your Travel Style - Types of Tour Styles | EF Go Ahead Tours 4.9 /5. The brochure also claimed that students could earn educational credit while on tour, and that all tours feature experiential learning activities.. Overall spending on business travel is expected to surpass the pre-pandemic levels of $1.4 trillion in 2024and grow to $1.7 trillion by 2027, the trade group forecasts. These added stops almost always involved additional costs as well, which we were not informed of before leaving for our trip. 2 Education Cir Cambridge, MA 02141-1970, 2373 15th St Ste 400 Denver, CO 80202-2791, 1221 S Congress Ave Ste 400 Austin, TX 78704-2405, 1221 S Congress Ave Apt 400 Austin, TX 78704-2405.
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