Located on Hacienda floors 2, 3 and 4. The ceiling of the main lobby areas leaked as evidence by buckets collecting rain water everywhere. One king bed or two double beds. Thanks! Does the Krystal Altitude have beach service? They also boast a breakfast table, sofa bed and a bathroom with a bathtub. The Deluxe Resort King Room at Krystal Altitude Vallarta features 40m2 of space filled with comforts, starting with the balcony with incredible views of the resorts stunning surroundings. more, You seem to have JavaScript disabled. Maximum Occupancy: 3 adults / 4 total. [10] Junior Suite Swim Out Are any cleaning services offered at Krystal Grand Puerto Vallarta? Just five minutes from the airport, ten minutes from the Colonial charm The wifi worked great in the room and there was no shortage of hot water. I would love you to tell us more details about your stay to work immediately in our areas of opportunity, I am at your disposal in the mail lavelar@krystal-hotels.com, it will be a pleasure for me to stay in touch with you. This is not a hotel for international visitors as not one person on reception could speak English or gave excuse they could not understand to help sort out problems. The food is horrible. No one seemed happy to work there UNTIL WE MET EDGAR, the concierge!! The evening entertainment is ok the performers work hard. Krystal Altitude - Puerto Vallarta Forum - Tripadvisor For a romantic Puerto Vallarta wedding Sincerely, I can genuinely say that this was the worst and most expensive vacation Ive ever been on. Click to reveal Where to start, The telephone in our room did not work the entire two weeks, we had a flood in our room which was reported a number of times and only had a temporary repair of holes drilled in ceiling and rubbish bin placed under to catch the water. Reply [14] Hacienda Junior Suite Swim Out - Adults Only This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Claim your listing for free to respond to reviews, update your profile and much more. The Hacienda at Krystal Altitude Vallarta. 4 stars: the room was nice, (nicely renovated) the pool is nice and the beach is nice. We encountered a bit of that with taxis and had to refer to the old Hilton name to make sure they knew where to go. Maximum Occupancy: 3 adults / 2 children / 4 total. My fianc and I have stayed at many all inclusive hotels and this one was a big disappointment. The food was good, drinks, service etc was all very good. The exquisite designed luxurious King Hacienda Swim Out Suites at The Hacienda at Krystal Altitude Vallarta are situated in front of beautiful gardens guarantee you a stay of the highest standard. Catherin (mesera del restaurante El Buffet), fue nuestra mesera en los desayunos durante nuestra estancia, tambin fue una persona que desde el primer da nos reconoci y cada maana ya saba dnde preferamos sentarnos y qu queramos tomar. Friends stayed in the ocean front rooms, they were horrible. 2023 by VacationsToGo.com. Krystal Altitude Vallarta- First Class Puerto Vallarta, Jalisco, Mexico Pool get crowded so get up early for chairs. My son loves the swimming pool and the kids club and I like the fact that not only is the food really good but service is top notch. Includes all buffet and cart dining at the 9 restaurants and bars in the Resort section. They are crazy about towels, they keep placing 2 towels for 4 people and i need to call almost everyday. Gotta say, thats never ever happened before. Krystal Altitude Vallarta invites you to enjoy an incredible experience of luxury and comfort, only 10 minutes from the Puerto Vallarta International Airport. Krystal altitude - Puerto Vallarta Forum - Tripadvisor Enjoy an exquisite stay whether you are traveling with family, as a couple, with friends or for business. The beach is located on the Krystal side that you have to walk through the chaos of ppl to get to.madness! Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Yes, it offers wheelchair access. Hilton PV now called Krystal Altitude - Puerto Vallarta Forum Now on the other side of the Krystal Altitude is where you find The Krystal Puerto Vallarta. I came here a year ago when it was owned by Hilton and its nothing like it was then. The room is perfect but I really didnt like the food, theres no quality either buffet or restaurants. We cannot understand why TUI are advertising this as an international hotel fit for its customers. We enjoyed and are going back again in February. The room was filled with mosquitoes, the common areas filled with giant red ants, and a family of raccoons swimming in all of the pools at night. Junior suites are located on levels one and two of Suite Building 2 and include a balcony with views of the Pacific ocean. There are Iguanas around the pool area which is fine however they do the toilet in the pool ! [15] Loft Suite Ocean View Jmo. is very clean. Rooms were recently renovated, clean, spacious and all had views of the ocean. Krystal Altitude vs The Hacienda Krystal Altitude Jan 3, 2023, 9:45 a.m. Save My wife and I are looking at staying at The Hacienda Krystal. Roberto (mesero de cena de especialidad), muy atento, adems de rpido, procuraba que nunca faltara bebida en nuestros vasos y siempre tena una buena sugerencia de qu poder pedir. It was very loud and obnoxious.almost every night during my stay. Walking around day and night, always felt safe. building will become available. See more questions & answers about this hotel from the Tripadvisor community. (at one time the Hacienda, Krystal Altitude, and Krystal Puerto Vallarta were all one resort) The Krystal Puerto Vallarta (which we have also stayed at ) is no where near what the Krystal Altitude is. Dear guest: Thank you for your review. Not sure why the reviews are so good, Im convinced theyre either fake, leftover from when it was a. Hilton, or these poor people just dont know any better. I cannot understand how/why the reviews are so good but its a complete scam. Best regards, Room service was awful because we had to wait for 3 hours before going down to the front desk, where I was told I had to pay a $9 fee. Thats NOT 5 star service!! One king bed or two double beds. Are there any historical sites close to The Hacienda at Krystal Altitude Vallarta? Not everything was good, but go get something else. Anyone familiar with the hotel? Ave. de Las Garzas 136-1 Zona Hotelera Norte, Puerto Vallarta 48333 Mexico, Lock in the lowest price from these sites. It will be our pleasure to serve you again on your next trip. I have to admit that as much as we enjoyed our last visit, this time was much more enjoyable. I have no idea why this ridiculous restriction exists, but they ought to inform the consumer when making the reservation. Relax at this AAA Four Diamond resort and admire panoramic views of Banderas Bay and the Sierra Madres. Not one person came to see if we were all ok. Room was not cleaned for 4 days then when maid turned up it was after 5.30pm when we wanted to get changed for evening. One side note to add, with being regular visitors to PV over the years, I was a bit nervous about the Krystal name takeover of this property. Nos complace saber que disfrut de su estancia, especialmente por nuestro equipo que se esfuerza por brindar un servicio excepcional en el rea de bar y sin duda en las habitaciones. Junior suites are located on levels one, two and three of Suite Building 3 and include a balcony with whirlpool. Hi. Btw drink was okay not very fancy but okay. Krystal Grand Puerto Vallarta experience encompasses breakfast, lunch and dinner daily, snacks in the pool area, 24-hour room service and limitless domestic and international beverages. If you look up the Krystal Altitude on Utube there are some good videos that show you the resort, This is the version of our website addressed to speakers of English in the United States. Learn more 18 May 2023 Thursday 18 May 2023 Thursday 2 adults 1 room Home Mexico Hotels (33,582) Puerto Vallarta Hotels (951) Book Krystal Altitude Vallarta All Inclusive Read our, Dear Jennifer S Unfortunately we had in Puerto Vallarta a very strong and unexpected meteorological phenomenon that affected hotels, plazas and shopping malls, the rain and winds were very intense, the elevator bucket was flooded and it was necessary to install pumps, wait for several circuits to dry and apply chemicals so as not to damage them or compromise the safety of our customers, fortunately of the 5 elevators we have only one was out of service for a couple of days, as soon as the company responsible for maintenance confirmed that we could use them they were put into circulation, the same thing happened in the lobby, we were forced to channel the water to two specific points, as soon as it was completely drained the two points were sealed and the ceiling is free of leaks; as for food and beverages we have the policy that if something is not to your liking we will immediately prepare something of your preference, we have customer service staff, captains, sous chef or any supervisor of the hotel, we are to meet your suggestions. Vallarta Resort experience encompasses breakfast, lunch and dinner daily (buffet Conveniently located restaurants include Porfirio's Vallarta, Abbraccio Cucina Italiana, and Restaurante Ic. Also there are various stores outside of the hotel Dear guest: Receive a warm greeting and thank you for sharing the details of your stay with us, our hotel is composed of two experiences, The Hacienda and Krystal Grand, if you book in Hacienda or Suites, you have direct access to the exclusive areas for adults, a bracelet is delivered which allows you to enjoy all the facilities without restrictions. Also, do No la mejor impresin del Krystal Hacienda Puerto Vallarta, Lo ms destacable es el servicio de spa, pero cmo hotel tiene mucho que mejorar. Rooms need upgraded and there were opportunities to fix things. We have stayed at the property a couple times when it was a Hilton, and have some apprehension about a return trip now. An outdoor pool, solarium, Eternity Spa at an additional cost, exclusive rooms and suites overlooking the sea, some with their own private pool, a gym, kids club, complimentary Wi-Fi in common areas, an enticing program of activities and a personalized service at all times. If you are looking for a true 5 star experience, book something else. Which popular attractions are close to The Hacienda at Krystal Altitude Vallarta? Hotel Krystal Grand Puerto Vallarta-Vallarta Official Site Pozo wet-bar, and the library (connectivity room) are now open. Seriously! Beds/pillows were very comfortable and ac worked well. [7] Oceanfront Junior Suite Lo nico que podramos identificar como un rea de oportunidad, pero que sucede en todos los hoteles, es adquirir ms camastros y sombrillas para el rea de playa. The Deluxe Double Ocean View Room at Krystal Altitude Vallarta invites you to take a break in a spacious 40m2 setting with sea views that will take your breath away. Thanks so much! The resort's 259 rooms and Krystal Altitude Vallarta - Jetset Vacations We will definitely return. If you need superior service or to satisfy your cravings, we offer 24-hour room service and daily mini-bar replenishment at no extra charge. Partial ocean view rooms are located on floors five, six, and seven of the seven-story tower and include a private balcony. The Krystal Grand, I believe is up in NV, and I have never been there. One king bed or two double beds. Nos asignaron camas dobles, a pesar de que desde origen reservamos y pagamos cama king. Nov 11, 2022, 12:50 AM Save We were in the process of booking another stay at Hilton Hacienda PV, and it seems, the management has changed- rather abruptly, to Krystal. Our mini bar was stocked daily. Muy mala comida. It has been 10 years since we stayed at an all inclusive resort in Puerto Vallarta. The standard of food within both places is very poor and either undercooked or very little option that you will either be starving or feeling ill. La comida es muy buena para ser buffet y de hotel todo incluido, as como las bebidas. m./1,510 sq. The Hacienda at Krystal Altitude Vallarta - Puerto Vallarta - The Krystal Grand Vallarta se encuentra a tan solo 4 km del Aeropuerto Internacional de Puerto Vallarta. Guests can dine at the French restaurant Le Delice or the Mexican-style [4] Partial Ocean View Enjoy an exquisite stay whether you are traveling with family, as a couple, with friends or for business. No funcion el aire acondicionado, lo reportamos varias veces pero ni siquiera subieron a revisar. Some suites have a private pool. Krystal Grand Nuevo Vallarta - Puerto Vallarta - Krystal Grand Nuevo Many of my family members were locked out of their rooms throughout the visit because their electronic room keys stopped working. You cant expect a luxury experience at a hotel not priced as such. [2] Resort View - Mobility Accessible been happier at home working. All gratuities included. Nearby attractions include Playa Norte (0.2 miles), Xtine (0.10 miles), and Collage (0.2 miles). Some rooms are equipped with a terrace, pool or jacuzzi to guarantee an unparalleled experience in Puerto Vallarta in an exclusive environment. Book at your risk there are far better places to go to. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-116087764', '');}, 'log_autolink_impression');Hilton was built etc I have never stayed at a Krystal brand and reviews dont look good but altitude looks ok, This is the version of our website addressed to speakers of English in the United States. Krystal Altitude Vallarta - Puerto Vallarta - Krystal Altitude Vallarta Krystal Altitude Vallarta: Huge Discounts and Special Offers The King Junior Suites at Krystal Altitude Vallarta guarantee the utmost comfort in a 50m2 setting with a large balcony that will make you fall in love with the beautiful Pacific Ocean. stunning courtyard pools, or unwind at Ki spa. All guests in this accommodation must be over 13 years old. The property is divided into the Resort and Hacienda . We appreciate your contribution, for us it is very valuable, we hope to welcome you in your next trip. The hotel caters mostly to Mexican tourism due to its cost; therefore expect a lot of families and kids. 370 sq ft. We hope you give us the opportunity to receive you again, every day we work on continuous improvement, we will continue to insist on the importance of providing a courteous and punctual service. They have a coffee bar. Youll find 7 different room types at your disposal so that you can choose the one which best suits your needs. Relax at the AAA Four-Diamond, all-inclusive Krystal Grand Puerto Vallarta. The action you just performed triggered the security solution. We value your input and will consider it for future improvements. Krystal Grand Puerto Vallarta All Inclusive - Hotels.com lessons at Rhythms nightclub. Located on Hacienda floors 1-4. Krystal Altitude Vallarta is an all-inclusive, family-friendly hotel, just ten minutes from the colonial charm of the city center and in walking distance of the cruise port in beautiful Puerto Vallarta. of salts and minerals where 20 minutes of this therapy are equal to 4 hours of deep sleep. Krystal Altitude Vallarta offers 10 spacious venues, diverse areas, gardens and restaurants, as well as one of the largest pillarless halls in the region. We even walked to the Malacon (daytime) one day, took us an hour. The hotel staff were all terrific. Consider dance Take advantage of activities, recreational Because the day I arrived, 1200 college kids also arrived and took over the ENTIRE 395 rooms plus rooms at Hacienda. Krystal Altitude Vallarta - Puerto Vallarta - Krystal Altitude Vallarta Sept 27, 2022, 4:23 p.m. Save Good Afternoon, My husband and I saw this resort Krystal Altitude on one of the travel sites and I was trying to do some research on TA but I can't find any information on here about it. Looking for pros and cons of the hotel and would you stay at this hotel. Are reservations needed at the a la cartes? The Hacienda at Krystal Altitude Vallarta - The Hacienda Altitude Puerto Vallarta All Inclusive Resort - Call Toll Free: 1-888-774-0040 or Book Online . One king bed or two double beds. The French , Italian , Mexican and Steakhouse restaurant have very little on offer and you will Leave feeling hungry. I highly recommend taking advantage of the spa packages available! Krystal Altitude Vallarta - Puerto Vallarta - Krystal Altitude Vallarta Do all the rooms have balconies? The suite contains a comfortable sitting area and a convenient work space with desk, chair and WiFi access (surcharge). The food varies, I always found something good to eat. But, people often say they want to experience authentic Mexico, well here it is. The Hacienda at Krystal Altitude Vallarta offer sophisticated decorations which resemble a Mexican Hacienda where you can enjoy elegant, spacious and comfortable areas. Read all updated requirements before you book. Performance & security by Cloudflare. El Snack bar igual, poca variedad, comida fra, y lo poco que hay es limitado porque no estn al pendiente de rellenar los platillos - NO NOS GUST la comida, no vale la pena pagar todo incluido por la comida que ofrecen. Looking for pros and cons of the hotel and would you stay at this hotel. their balconies despite it being against the rules. There is also the OWest sushi bar on the fourth floor that had good sushi and a swimming pool overlooking the bay. Thank you Reply The third suite What are some restaurants close to Krystal Grand Puerto Vallarta? For those traveling with Rest assured that we value your feedback and strive to improve our services. One king bed or two double beds. Hotel Krystal Grand Puerto Vallarta's Map Visit our Hotel in Vallarta Located in a privileged area 10 minutes from the Puerto Vallarta International Airport and the cruise terminal. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-116051748', '');}, 'log_autolink_impression');Hilton was taken over and is undergoing changes and renovations. Krystal Altitude - Puerto Vallarta Forum - Tripadvisor To save at this property, all you have to do is sign in. 50% off room rate Contact accommodation for availability. Find a hotel in Nueva Vallarta/Nayarit. I'm assuming these are two different resorts? GRAND EXPERIENCES ARE ENHANCED WITH ALTITUDE.Krystal Altitude Vallarta is a superior hotel that offers the highest standard of service and personalized attention in all its facilities. The food was not too bad, we had much worse food when we stayed at the (ta && ta.queueForLoad ? Resort section includes all buffet and cart dining at the 9 restaurants and bars in the Resort section. Open Mon-Fri 7am to 10pm, Sat-Sun 8am to 8pm, U.S. Central Time, Powered by Vacations To Go, with over 8 million happy customers since 1984. 2023 Vacation Express - All rights reserved. Were on vacation, so no worries! Does Krystal Grand Puerto Vallarta have an airport shuttle? The Lobby Bar and the striking adults-only O'West One king bed or two double beds. Krystal Altitude Puerto Vallarta - All Inclusive - Call Toll Free at 1 (888 . The hotel can use some maintenance/repairs/replacements especially in the common areas (bars, hallways, floors, and booths) and with some of the equipment that the staff uses. If you are looking to just sleep at night and go for adventure outside of the hotel I recommend this place but if youre coming to stay in hotel and enjoy everything together its not a resort. Pool dinks at the Hacienda have little to no alcohol in them although I cannot commend the pool waiting staff enough as they work tirelessly and always have a smile on their face . Hopefully someone in the know will see it and answer! This hotel has an extensive beach area certified with the Blue Flag as one of the cleanest beaches in the world. Maximum Occupancy: 3 adults / 2 children / 4 total. In closing, thank you Krystal Altitude for a terrific vacation. restaurant La Catrina. Date of . Krystal Altitude Vallarta All Inclusive in Puerto Vallarta - See 2023 Prices Travelling to Mexico? Claim your listing for free to respond to reviews, update your profile and much more. AND the front desk staff all needs a huge lesson on friendly customer service. Sincerely, Hotels near Krystal Grand Puerto Vallarta, Tafer Hotels and Resorts in Puerto Vallarta, InterContinental (IHG) Hotels in Puerto Vallarta, Krystal Hotels & Resorts in Puerto Vallarta, Adults Only and Adult Friendly Resorts Puerto Vallarta, Romantic Bed and Breakfast in Puerto Vallarta, Romantic Boutique Hotels in Puerto Vallarta, Hotels near Puerto Vallarta Yoga & Pilates, Hotels near Shanti Studio Dance & Fitness, Hotels near Centro de Estudios Universitarios Vizcaya de Las Americas Puerto Vallarta, Hotels near Centro Universitario Une Ac Puerto Vallarta, Hotels near ITESM Instituto Tecnologico y de Estudios Superiores de Monterrey Sucursal Jalisco, Hotels near Instituto Tecnologico Superior de Puerto Valarta, Hotels near UNIVA Universidad del Valle de Atemajac Campus Puerto Vallarta. Krystal Altitude Vallarta - All inclusive features 259 rooms and suites that have been designed with comfort and convenience at the forefront; to provide an authentic relaxing experience. Deluxe garden view rooms are located on the first four floors of the seven-story tower and include a private balcony. All gratuities included. Some nicer uniforms for the staff would help as well. Also, that you enjoyed our facilities. We are working in some areas, due to the passing of a storm that caused damage to restaurants, some bars and lobby, fortunately nothing that prevents us from offering full services, we hope to have everything at 100% soon. Krystal Altitude Sep 27, 2022, 4:23 PM Save Good Afternoon, My husband and I saw this resort Krystal Altitude on one of the travel sites and I was trying to do some research on TA but I can't find any information on here about it. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-115883082', '');}, 'log_autolink_impression');Krystal is mostly catering to Mexicans now. Wait staff were attentive and lovely, but hot as hell to serve. Krystal Altitude Vallarta offers a beachfront location with magnificent views of the mountains and Bandera's Bay. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-115881964', '');}, 'log_autolink_impression');Krystal Altitude have beach service? The food was so bad that I hardly ate for the entire time I was there. Your IP: of the city center, and in walking distance of the cruise port. The hotel is filthy , this includes eating areas , rooms , stairwells, pool area that was also infested with ants . It features facilities and services such as lounges, rooms with jacuzzis and impressive swimming pools. or pizza each day. The room was full of mosquitoes, the common areas filled with giant red ants and a family of 4 raccoons swimming in the pools at night. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-115882806', '');}, 'log_autolink_impression');Mexico but these plastic bottles Ive Never seen before, tasted like rocket fuel, maybe it was lol. views of Banderas Bay and the Sierra Madres. Room amenities include air conditioning, private balcony, cable television, telephone, safety deposit box, radio/alarm clock with MP3 connection, wireless internet, coffee/tea maker, mini fridge, iron/ironing board, and hairdryer.Requests for a specific bedding arrangement or room location are fulfilled by the hotel based on availability. Number of persons. We appreciate your feedback about the room and the drinks. As such, travellers should be mindful not to confuse the Krystal PV with the Krystal Altitude. The Deluxe Ocean View King Room at Krystal Altitude Vallarta proposes a break with the utmost comfort within a 40m2 area with incredible views of the sea from its own balcony. At Krystal Grand Puerto Vallarta All Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas, and beach massages, plus you'll be within a 15-minute drive of Cruise Ship Terminal. Krystal Altitude vs The Hacienda Krystal Altitude - Puerto Vallarta Sierra Madre views, private balcony. Overall, we had a terrible time, therefore I advise you guys to stay away. All guests in this accommodation must be over 13 years old. Resort section includes all buffet and cart dining at the 9 restaurants and bars in the Resort section. I would not recommend this place to anyone unless I hated them. Krystal Altitude Vallarta invites you to enjoy an incredible experience of luxury and comfort, only 10 minutes from the Puerto Vallarta International Airport. Wow, his willingness to listen, help and make sure were were taken care of, made us feel so much better, considering the circumstances. We value our customers and strive to provide excellent service, so we will address the issues you mentioned with our staff, we would like to learn more about your experience I am at your service at lavelar@krystal-hotels.com. Krystal Grand Puerto Vallarta - Monarc.ca If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Lounge serve tasty beverages. Siempre se aseguraba de que tuviramos bebida (caf, jugo, leche). Own or manage this property? Also, there are crocs in the water. We are glad you enjoyed the French and Italian restaurants. Pools cleanliness was appalling the pool attendant preferred to play with his phone rather than do his job. Does the (ta && ta.queueForLoad ? Not crystal blue. . But last winter we were able to book them a few days ahead. amenities, and entertainment, also included with a stay at the resort. Alternatively, you may use, Puerto Vallarta Hotels and Places to Stay, Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, Grand Miramar All Luxury Suites & Residences, Fiesta Americana Puerto Vallarta All Inclusive & Spa, Top 10 spring destinations Americans are visiting this year. The Double Junior Suites at Krystal Altitude Vallarta are ideal for a family getaway with a 50m2 space that has been designed with attention to detail, including a breakfast table, desk, large balcony with incredible views of the sea and a bathroom with a bathtub. One king bed or two double beds. Great for drinks and a sushi snack at sunset. nonsmokers so made sure our chairs were closer to the pool area to avoid the drift of smoke. On our last day during lunch there was a manger and tour rep lunch meeting to which they were all served 5* food , glass wear and fans strategically placed round them ( no air con) whilst we had all previously mentioned. Italian a la carte was good. more. (You have to be realistic. We are most likely going to book this resort for March 4th to 18th. We last stayed in 2013 when this property was known as the Hilton Puerto Vallarta. Alternatively, you may use, Puerto Vallarta Hotels and Places to Stay, Grand Miramar All Luxury Suites & Residences, Fiesta Americana Puerto Vallarta All Inclusive & Spa, Top 10 spring destinations Americans are visiting this year. Children in adult pool which was reported on a number of occasions to which nothing was done. Thank you guys for making our stay better!!!
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